Device drivers, microphone configuration issues, a malfunctioning microphone, or even flawed internal wiring can all contribute to a laptop microphone not functioning. Check out our troubleshooting advice and time-tested solutions before buying a new microphone.
The steps in this article work with Windows 10, Windows 8, and Windows 7 unless otherwise stated.
Software and hardware issues, including problems with settings, configurations, and even driver conflicts, can cause laptop microphones to cease functioning. You must check the most frequent faults in each category and resolve any issues you find to fix your laptop microphone.
The following are the most typical problems that could be causing your laptop microphone to malfunction:
Simple problems like a muted microphone or an improperly configured microphone frequently cause this issue: microphone settings and configuration.
Poor or outdated microphone drivers: An out-of-date or destructive microphone driver will cause the microphone to malfunction.
Hardware issues with the microphone: Your microphone may have worn out due to a flaw or aging, or it could have internal wiring issues.
Without specialized equipment or technical expertise, you can solve various laptop microphone issues independently. Other problems are more complicated and will need a specialist's help.
A silenced microphone should not be used. A physical microphone mute button on your computer may have been inadvertently pressed; in that instance, pressing the button or flicking the switch will resolve the issue.
A screenshot of a Windows microphone that is muted.
Your sound settings may have your microphone muted. To verify this:
Switch to the Control Panel.
Select Sound and Hardware.
Sound of a click
Tap Recording.
Click the Properties option when you right-click your microphone.
Choose Levels.
To unmute, click the microphone icon if it has a red circle crossed out next to it.
Slide the microphone level and boost sliders to the full position and see if that helps if they are set in this menu at low levels.
Ensure that the default microphone is the proper one. Windows can have the wrong microphone set as the default if you have previously used another microphone or have a headset connected.
A snapshot of Windows' built-in microphone.
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To examine and modify your default microphone:
Switch to the Control Panel.
Select Sound and Hardware.
Sound of a click
Tap Recording.
Make a microphone click.
Click Set Default.
Ensure that your application can access the microphone. You can configure your device so only certain apps can access the microphone for privacy concerns. It will appear that the microphone isn't working if your chat or conference software doesn't have authorization.
There is no equivalent setting in Windows 7, although it functions similarly in Windows 10 and Windows 8. If you are running Windows 7, skip this step.
To examine and address this problem:
The search bar on Windows and type microphone.
Click the Privacy options for the microphone.
Ensure the switch for Allow apps to use your microphone is turned on in Windows 10.
Ensure that apps that use my microphone are turned on in Windows 8 and 8.1.
Look down the page to confirm.
Unplug and replug any external microphones you are using. When an external microphone is connected, laptops automatically switch between the built-in microphone and that device.
If you're trying to use an external microphone, try unplugging it and plugging it back in. If you're trying to use the internal hardware, try plugging an external microphone in and then opening it. By doing this, the software might ultimately choose the right microphone.
Check to see that your microphone has not been turned off. You should check to see if your microphone is enabled in the device manager. If it's not, you can try turning it on.
If it continues to be disabled, a hardware or driver problem can exist. In either scenario, you might be able to activate your microphone by running the troubleshooter or updating the device driver.
The sound troubleshooter should be run. This automated troubleshooter examines and resolves a wide range of problems with sound playback and recording, so it could be able to resolve your microphone issue. Check your microphone's functionality after letting it run its entire course.
Open the Control Panel > Troubleshooting > Hardware and Sound > Recording, then click Next and adhere to the on-screen instructions to run this troubleshooter.
Verify any updated audio drivers. Your microphone won't function properly if your microphone driver is damaged or out-of-date. After editing or installing a new driver, please restart your computer because it won't take full effect until then.
Look for any physical issues. If your microphone still doesn't function, it can have a physical problem. You might want to try opening your laptop now to check the microphone, depending on your level of technical expertise and the layout of your particular laptop.
Alternatively, you might buy an extra microphone or headset to work around the issue or have the laptop fixed by a professional.
If you want to examine your microphone yourself physically, here's what you'll have to do:
Carefully open your laptop case. Some laptops are rugged to open, so make sure to remove all the necessary screws and check out a YouTube video if the procedure isn't immediately apparent. You may need to take the laptop to a professional if you lack the necessary tools to open it yourself.
Examine the microphone. If you can see any physical damage to the microphone, like it has become dislodged or physically damaged, then replacing it may fix the problem. However, a visual inspection doesn't reveal many ways for a microphone to fail.
Check the wiring for the microphone. Please pay close attention to where the wires flow through the hinge as you follow them from the microphone to where they join the motherboard. Your microphone will likely start working again if the broken or disconnected wires are repaired or plugged back into the motherboard.
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